Real Stories. Real Results.
Case Study: Camp Hill Property
Chelsea wasn’t receiving the information she needed on proactive maintenance at her property, which was key to her investment strategy. Her goal was to ensure the asset continued to perform at the highest standard for years to come, allowing her to reinvest back into the property. Previously, her property was leased with another agency, but poor communication and routine inspections that weren’t detailed left her unsure of the property’s condition.
When Wombat Real Estate took over, we worked closely with Chelsea to bring the property back to the standard she expects. This included conducting a thorough exit condition report and working closely with our trade partners to ensure that, inside and out, the property not only looked its best but was maintained to the highest possible standard, allowing us to secure the best tenant at the best rent in the market. By handling every detail on the ground, we were able to start fresh and ensure the property was in excellent shape.
We recently transitioned our investment property in Camp Hill to Cavell, and the experience has been nothing short of exceptional. From day one, his efficiency and proactive approach have stood out. When cyclone Alfred was approaching, Cavell personally called us to ensure our tenants knew how to backwash the pool, a level of care and attention to detail we truly appreciate.
His communication is second to none, clear, timely and professional. Cavell is personable, approachable, and I genuinely feel he is invested in looking after both our property and our tenants. We feel completely confident that our investment is in great hands and highly recommend him to anyone looking for a dedicated and reliable property manager.
Why Owners Transfer to Wombat Real Estate
What Our Clients Say on Google
Posted on Darren BroderickTrustindex verifies that the original source of the review is Google. I have used Cavell and team across a few properties and found them all very helpful and professional. Take all headaches away which is a great comfort.Posted on Cara CassidyTrustindex verifies that the original source of the review is Google. Cavell and the team didn’t just treat us as just another tenant, they have been amazing from the inspection right through.Posted on Rob CruikshankTrustindex verifies that the original source of the review is Google. Cavell from Wombat has been very accommodating from the first phone call and every step along the way with finding new Tenants and attention to detail as a property manager. He has a very open and honest approach in communication with clients. He does the extra mile that makes us feel safe and content with no stress feeling leaving our property managing in his very capable hands. This comes with a very high recommendation for excellence in rental property managing sector. Many Thanks from a very Happy Client.Posted on Aublix TawhaTrustindex verifies that the original source of the review is Google. The agency was easy as to work with! Even came to drop my keys to the new place off to me! Very easy to work with doing more than asked thankyou!Posted on Lori AnthonyTrustindex verifies that the original source of the review is Google. Cavell and his team are fantastic. They are so quick on any issue and make everything seamless.Posted on Matthew MortimerTrustindex verifies that the original source of the review is Google. A Truly Exceptional Property Manager – Above and Beyond in Every Way I cannot speak highly enough of Cavell Cooper. He has been an absolute godsend for us. Cavell took over management of my two properties after more than five years of neglect and mismanagement from the previous agency. What he inherited was nothing short of a disaster properties in disrepair, books in disarray, and a long trail of issues that would have driven most people to give up. From day one, Cavell guided my partner and I through the transition with professionalism, empathy, and genuine care. He helped us clean up years of mismanagement and set everything back on track. Without his help and support, I honestly think I would have sold the properties just to escape the mess. Cavell isn’t just a property manager he’s a trusted advisor and a true professional. Living more than four hours away, I have complete confidence in his ability to manage and care for my properties as if they were his own. He’s incredibly competent, reliable, and an all-around great bloke. His communication is exceptional he never hesitates to respond, and when urgent matters arise, he’ll drop everything to ensure they’re handled immediately. Cavell’s knowledge and problem-solving skills are outstanding. His ability to quickly assess and resolve complex issues reflects years of experience and deep industry insight. Whenever a problem arises, he is prompt, efficient, and always gets results. What truly sets Cavell apart is his integrity and transparency. His passion for delivering excellent service is a credit to the industry, and his use of modern software ensures every transaction and aspect of his management is open and transparent to both owners and tenants alike. That was just the first six months of working with him. Now, a year later, we’ve faced even more challenges with our complex including criminal activity at one of our premises and once again, Cavell has gone above and beyond. On multiple occasions, he has dropped everything to make our urgent matters his top priority, ensuring both myself as the owner and the tenants are properly looked after. He strikes the perfect balance between supporting the tenant and protecting the owner’s interests, something very few managers do so well. Cavell’s dedication, professionalism, and compassion are unmatched. Knowing he is managing my properties gives me complete peace of mind even from hundreds of kilometres away, I know everything is in good hands. I couldn’t recommend him more highly he’s an absolute asset to anyone lucky enough to have him manage their property.Posted on ELMO R.B.Trustindex verifies that the original source of the review is Google. Wombat realestate are absolutely amazing. Cavell is so helpful and awesome to deal with. Can’t be happier. Thanks to the team for everything they’ve donePosted on Charlotte PatuTrustindex verifies that the original source of the review is Google. From the very start of viewing the rental property, we came across Cavell Cooper who was extremely insightful and friendly. He took the time to explain what still needed to be done to the property before it would be ready for rent and even took a moment to compliment my daughter on the sparkles she had on her face, which made us feel very welcome. Cevall is a top notch professional property manager who clearly knows his stuff and I would recommend him to anyone. His young offsider on the day was also very welcoming, helpful and professional. Overall an excellent experience. Paul and CharlottePosted on Shelby CrundwellTrustindex verifies that the original source of the review is Google. From our very first meeting, Cavell was professional, friendly, and incredibly helpful. The Wombat Team made our first rental experience so smooth and stress-free. Everyone have been thorough, responsive, and clear in all communication, ensuring everything was handled efficiently. We truly appreciate all the effort in making the whole process so seamless – highly recommend! - Shelby & Harrison